Terms of service

Welcome to CaseCatalyst. These Terms of Service ("Terms") are a binding agreement between you and CaseCatalyst LLC, a Delaware limited liability company with offices at 37 Angel Ct, Stanford, CA 94305 ("CaseCatalyst," "we," "us," "our"), and govern your access to and use of casecatalyst.org and the CaseCatalyst work experience platform (the "Platform").

These Terms incorporate by reference our Privacy Policy and Cookie Policy.

By creating an account, making a purchase, or otherwise using the Platform, you agree to these Terms. If you don't agree, don't use the Platform.

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Contents

1. The Platform — what it is and isn't
2. Eligibility
3. Accounts
4. Plans, credits, payment
5. Refunds and cancellations
6. Workspace, briefs, projects
7. Intellectual property
8. Acceptable use
9. Sponsor Companies
10. Schools
11. Disclaimers
12. Limitation of liability
13. Indemnity
14. Suspension and termination
15. Changes
16. Governing law and disputes
17. Complaints, reports, and DMCA takedowns
18. Miscellaneous
19. Contact

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1. The Platform — what it is and isn't

CaseCatalyst hosts written briefs authored by third-party companies ("Sponsor Companies"). You may read briefs free, and may pay to unlock a digital workspace (the "Workspace") in which to complete a project against a brief and earn a digital certificate issued under the Sponsor Company's nominated signatory.

Read carefully:

• CaseCatalyst is an educational platform, not an employer. Completing a project doesn't create an employment, agency, partnership, or contractor relationship between you and CaseCatalyst, or between you and a Sponsor Company.
• No wages or stipends. Briefs are project-based educational exercises. No salary, stipend, or wage is paid by CaseCatalyst or, unless a Sponsor Company says so in a separate written agreement, by the Sponsor Company.
• No hiring guarantee. Some briefs are flagged "open to hiring." That means the Sponsor Company is open to reviewing strong submissions for potential opportunities — it is not a job offer, an interview guarantee, or a commitment of any kind.
• No academic accreditation. Certificates are not academic credentials, accredited qualifications, licenses, or registrations, and are not equivalent to a degree, diploma, or formal employer reference. We don't warrant that any certificate will be recognized by any third party.
• Independent submissions. Sponsor Companies are independent third parties. CaseCatalyst doesn't control their hiring decisions or their conduct.

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2. Eligibility

You may use the Platform only if:

• you are at least 13 years old;
• if you are under 18 (or under the age of majority in your jurisdiction), a parent or legal guardian has read these Terms and agreed to your use of the Platform. Where U.S. federal or state law requires it (including the Children's Online Privacy Protection Act for users under 13), we may request verifiable parental consent before account creation or payment;
• you have the legal capacity to enter into these Terms in your jurisdiction;
• you are not barred from using the Platform under any applicable law;
• you are not a resident of, or located in, the European Union, the European Economic Area, the United Kingdom, or Switzerland — the Platform is not offered to users in those jurisdictions; and
• you are not located in, or a resident of, a country subject to a comprehensive U.S. trade embargo or sanctions program, and you are not on any U.S. government list of restricted parties (including OFAC's SDN list).

If you are accepting these Terms on behalf of a school or institution, you confirm you have authority to bind it, and Section 10 applies.

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3. Accounts

3.1 Creating an account

You can sign up by email or Google Sign-In. Information you provide must be accurate, current, and complete.

3.2 Security

You're responsible for what happens under your account. Keep your credentials confidential. Don't let anyone else use your account. Email contact@casecatalyst.org immediately if you suspect unauthorized access.

3.3 One account per user

One account per person. Don't create accounts under false identities or for someone else (a parent or guardian creating an account for a minor in their care is fine where local law allows).

3.4 Closing your account

You can close your account at any time. Closing alone doesn't trigger a refund — Section 5 governs refunds. For the deletion process and effects, see Privacy Policy § 11.

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4. Plans, credits, payment

4.1 Free access

Every brief is free to read. No paywall, no signup required.

4.2 Paid plans

To unlock the Workspace and submit a project for a certificate, you buy a plan. Current plans and prices are at /pricing. Prices are in USD and exclude taxes (sales tax, VAT, GST), which we add at checkout where applicable.

• One Internship ($80): one (1) unlock credit, redeemable on any brief. The credit locks to the chosen brief once you submit. Until then, you can move it.
• Bundle of 3 ($195): three (3) unlock credits. Credits don't expire.
• All Access ($390 / 6 months): unlimited unlocks for six (6) months. After expiry, new briefs need a fresh plan. Already-submitted work and certificates stay viewable.

4.3 Payment processing

Payments are processed by Stripe. By purchasing, you agree to Stripe's terms and authorize the charge to your selected payment method. Stripe handles your card details directly — we never see or store your card number.

4.4 Pricing changes

We may change prices for new purchases at any time. Price changes don't affect plans you've already bought. For any renewing subscription, we give at least 14 days' notice.

4.5 Taxes

You're responsible for taxes, duties, or governmental charges beyond what we collect and remit on your behalf.

4.6 No auto-renewal

None of our current plans auto-renew. All Access ends after six months unless you choose to purchase again.

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5. Refunds and cancellations

5.1 The short version

• 42 hours. Full refund within 42 hours of purchase, as long as no certificate has been issued on any brief unlocked using that credit.
• Once a certificate is generated, that credit is non-refundable.
• Every brief is free to read before you pay.

5.2 Eligibility

You may request a refund within 42 hours of purchase (the "Refund Window") if:

• no certificate has been issued on any brief unlocked using a credit from this purchase; and
• the purchase wasn't fraudulent or in violation of these Terms.

Plan	Within 42 hours, no certificate issued	After 42 hours / after certificate
One Internship ($80)	Full refund	Non-refundable
Bundle of 3 ($195)	Full refund of unused bundle; if any credit has produced a certificate, the bundle is non-refundable	Non-refundable
All Access ($390 / 6 months)	Full refund if no certificate has been issued during the Refund Window; otherwise non-refundable	Considered case-by-case under § 5.5

5.3 How to request

Email contact@casecatalyst.org within the Refund Window with the purchase email, order or transaction ID, and a brief reason (optional but helpful).

5.4 Processing

Approved refunds are initiated within 5–7 business days and may take an additional 5–10 business days to appear on your original payment method. Refunds are issued in the currency you paid; exchange-rate fluctuations and bank fees aren't our responsibility. Applicable taxes we collected are refunded with the principal.

5.5 Exceptional cases

We may, at our discretion, refund outside the standard window where: a technical fault on our end prevented you from completing a project and we can't reasonably restore your progress; a brief was withdrawn by the Sponsor Company before submission and no acceptable alternative exists; duplicate or accidental charges occurred; or applicable consumer law grants a refund right we must honor.

5.6 Chargebacks

If you initiate a chargeback without first contacting us, we may suspend your account pending resolution. Please reach out first.

5.7 Fraud and abuse

Refund rights don't apply where there's reasonable evidence of fraud, misuse, or repeated purchase-and-refund cycles.

5.8 Statutory rights

This Section doesn't limit any non-waivable consumer rights you have under applicable law, including U.S. federal and state consumer protection statutes.

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6. Workspace, briefs, projects

6.1 Unlocking a brief

When you unlock a brief, your Workspace opens with the brief, the milestones, and the deadline set by the Sponsor Company.

6.2 Working on a project

You agree to:

• do the work substantially on your own. Routine tools (spell-check, search, AI assistants used as research or drafting aids) are fine, but the substantive judgment, analysis, and creative output must be yours, unless the brief explicitly allows otherwise;
• respect the brief's scope, deliverable format, and milestone structure; and
• not misrepresent the source or originality of your submission.

6.3 Deadlines, grace period, and read-only mode

Each brief carries a deadline set by the Sponsor Company. If you reach the deadline without submitting, your Workspace enters a short grace period. During grace you can still submit, claim a one-time one-day extension on that brief, or move your unused credit back to your wallet to use on a different brief. If the grace period passes with no action, the Workspace locks for that brief and no certificate is issued — but you don't lose the credit merely for missing a deadline; it can be returned to your wallet (email us if you need help). Your drafts remain accessible to you.

6.4 Submissions

When you submit a project:

• you confirm the work is yours (subject to § 6.2);
• you grant the licenses in Section 7; and
• the certificate is generated automatically under the Sponsor Company's nominated signatory and made available at a public verify URL.

6.5 Verify URL

Each certificate has a public verify URL showing your name, the brief title, the Sponsor Company, and the date of submission. The page is not search-indexed. You can request it be deactivated at any time by emailing contact@casecatalyst.org.

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7. Intellectual property

7.1 You own your work

You keep all IP rights you have in the work you submit ("User Content").

7.2 License to CaseCatalyst

You grant CaseCatalyst a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, and display your User Content, solely to:

• operate the Platform and your Workspace;
• deliver your submission to the Sponsor Company;
• issue, host, and verify your certificate;
• display your submission and certificate on your verify URL (subject to your right to request deactivation); and
• back up and secure the Platform.

7.3 License to Sponsor Companies

When you submit a project, you grant the Sponsor Company a worldwide, non-exclusive, royalty-free license to view, internally review, and reference your submission for the purposes of (a) issuing your certificate under their nominated signatory, (b) giving feedback, and (c) for briefs flagged "open to hiring," considering you for related opportunities. Sponsor Companies are not granted commercial rights to your work unless you and they enter into a separate written agreement. CaseCatalyst isn't a party to and isn't responsible for any such agreement.

7.4 Brief contents

Each brief and the materials provided in the Workspace ("Sponsor Materials") are the IP of the Sponsor Company or licensed to it. They're made available to you solely for completing the project on the Platform. Don't copy, redistribute, publish, or use Sponsor Materials outside the Platform without the Sponsor Company's prior written permission.

7.5 CaseCatalyst Platform

The Platform's design, code, branding, logos, templates, and content (excluding User Content and Sponsor Materials) are owned by CaseCatalyst or its licensors. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purposes. All other rights are reserved.

7.6 Certificates

Certificates are issued automatically by CaseCatalyst under the signatory a Sponsor Company nominates when it publishes a brief. You may use, display, share, and reference your certificate (including the verify URL) for educational, professional, and personal purposes. Don't alter, tamper with, falsely create, or misrepresent any certificate. Misrepresentation may result in revocation of the certificate and termination of your account.

7.7 Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction.

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8. Acceptable use

The value of the Platform depends on honest use. The rules below apply to everyone. Break them and we may warn you, suspend or terminate your account, revoke certificates, or take any other action allowed by these Terms or applicable law.

8.1 Be honest about your work

• The substantive judgment, analysis, and creative output in your submission must be yours.
• Don't copy from classmates, online sources, prior submissions, or anyone else and submit it as your own.
• Don't submit work generated end-to-end by AI without meaningful human contribution, unless the brief explicitly permits it.
• Disclose collaboration and substantial use of tools in your reflection notes.

8.2 Don't misrepresent yourself or your credentials

• Use your real name on your account and certificates.
• Don't impersonate any person, school, employer, or organization.
• Don't forge, alter, or tamper with certificates or verify URLs.

8.3 Respect the Platform

• Don't redistribute brief content outside the Platform.
• Don't scrape, crawl, or harvest the Platform at scale.
• Don't reverse-engineer, decompile, or attempt to derive source code, except as the law permits.
• Don't bypass paywalls, rate limits, or other access controls.
• Don't deploy viruses, worms, ransomware, or denial-of-service attacks.
• Don't probe for vulnerabilities outside an authorized disclosure process. For responsible disclosure, email contact@casecatalyst.org with the subject "Security disclosure."

8.4 Respect other people

• Don't harass, threaten, stalk, defame, or harm any user, Sponsor Company staff, school staff, or our team.
• Don't post or submit content that is hateful, discriminatory, sexually explicit, gratuitously violent, or otherwise harmful, including content targeting people based on race, ethnicity, religion, national origin, gender, sexual orientation, disability, or age.
• Don't solicit, exploit, or contact minors inappropriately.

8.5 Don't use the Platform for anything illegal

• No breaking of any law, regulation, or court order.
• No facilitating fraud, money laundering, terrorism financing, or sanctions violations.
• No distributing illegal content, including child sexual abuse material or incitement to violence.
• No infringing IP rights or violating someone else's privacy.

8.6 Don't misuse the sponsor relationship

• Don't use the Platform to lobby, pitch, or sell to Sponsor Companies outside the brief.
• Don't include confidential information in your submission that doesn't belong to you.
• Don't include personal data of third parties unless the brief specifically requires it and you have the right to share it.

8.7 Reporting

Report violations to contact@casecatalyst.org. Useful subject lines:

• "Report — Certificate misuse" for forgery or impersonation
• "Security disclosure" for vulnerabilities
• "DMCA Takedown" for copyright infringement (see § 17.4)

8.8 Consequences

Depending on the seriousness, we may: warn you; suspend or terminate your account; revoke one or more certificates; withhold or reverse refunds where fraud is involved; notify affected Sponsor Companies, schools, or authorities; and/or pursue legal remedies. Where reasonably possible, we'll tell you what rule we believe you've broken and give you a chance to respond — unless doing so would compromise an investigation, the safety of others, or our ability to enforce the rules.

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9. Sponsor Companies

This Section applies to Sponsor Companies and is incorporated into any order form or onboarding flow we run with them.

9.1 Sponsor responsibilities

A Sponsor Company agrees that:

• its briefs reflect real-world work the team genuinely cares about reviewing;
• briefs do not require students to perform production work for which a paid employee or contractor would normally be engaged (so students are not misclassified under applicable labor law, including the U.S. Fair Labor Standards Act and equivalent state laws);
• briefs accurately describe scope, deliverable, deadline, and any "open to hiring" status;
• briefs comply with applicable law, including labor, anti-discrimination, IP, advertising, and data-protection law;
• it nominates at least one authorized signatory (the "Signatory") whose name and title appear on certificates and who has authority to attest, on the company's behalf, to submissions made against its briefs;
• by publishing a brief, it pre-authorizes CaseCatalyst to issue a certificate under that Signatory to any student whose submission clears the Platform's submission checks; and
• any decision to hire, engage, or contract a student outside the Platform is the Sponsor Company's alone, conducted in compliance with applicable employment and child-labor law.

9.2 Sponsor IP and confidentiality

Sponsor Companies retain all rights in their briefs and Sponsor Materials, and grant CaseCatalyst the license needed to host them on the Platform and generate certificates. Sponsor Companies get only the limited license to view, review, and reference student submissions as described in § 7.3. Sponsor Companies treat student submissions as confidential to the extent they contain non-public personal or proprietary information.

9.3 Data protection

Sponsor Companies act as independent controllers of any personal data they receive about students and must comply with applicable data-protection laws, including the California Consumer Privacy Act and other U.S. state privacy laws, and any data-protection laws of their own jurisdiction. Sponsor Companies will not sell, share for advertising, or otherwise commercially exploit student personal data.

9.4 False certification

Publishing briefs the Sponsor Company doesn't genuinely intend to stand behind, or nominating a Signatory without authority to attest on the company's behalf, is a material breach.

9.5 No employment relationship

Nothing on the Platform creates an employment, agency, partnership, or contractor relationship between a Sponsor Company and a student. The Sponsor Company is solely responsible for ensuring its dealings with students don't give rise to misclassification, wage, or benefits liability under federal, state, or local law.

9.6 Separate order forms

Commercial terms (fees, exclusivity, term length, marketing rights) between CaseCatalyst and a Sponsor Company are set out in an order form or statement of work, which controls in case of conflict with this Section.

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10. Schools

This Section applies to schools, colleges, universities, and other educational institutions that purchase cohort access ("Schools").

10.1 Cohort access

A School receives access for a defined number of seats and a defined term, set out in an order form. Each seat entitles one named student to use the Platform under these Terms.

10.2 School responsibilities

A School will:

• nominate at least one administrator (the "School Admin") as primary point of contact;
• provide and maintain an accurate student roster, and ensure all listed students are at least 13 with appropriate parental or guardian consent where required by law (including the Children's Online Privacy Protection Act for any user under 13);
• inform its students that participation is voluntary unless the School chooses to incorporate it into a course (in which case academic credit and grading are the School's responsibility, not ours); and
• comply with applicable U.S. federal and state laws when collecting and sharing rosters, including the Family Educational Rights and Privacy Act (FERPA) where applicable, state student-privacy laws, and the data-protection laws of any jurisdiction where its students reside.

10.3 What the School sees

By default, the School Admin sees, for each student in the cohort: name and email; which briefs they have started; which projects they have submitted; whether a certificate has been issued; and aggregate engagement metrics. The School Admin does not see the contents of drafts, submission text, or private communications between the student and CaseCatalyst or a Sponsor Company.

10.4 Independent controllers

CaseCatalyst and the School are each independent controllers for the personal data they handle in connection with cohort access. Each party complies with applicable data-protection law.

10.5 Not a party to the student agreement

Students under cohort access remain subject to these Terms, our Privacy Policy, and our Cookie Policy. The School isn't a party to any contract between CaseCatalyst and an individual student.

10.6 Separate order forms

Commercial terms (fees, seats, term, co-branding) between CaseCatalyst and a School are set out in an order form, which controls in case of conflict with this Section.

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11. Disclaimers

To the maximum extent permitted by law:

• As is, as available. The Platform is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or trade usage.
• No guaranteed outcomes. We don't warrant that the Platform will be uninterrupted, error-free, secure, or always available, or that defects will be corrected, or that any specific result, employment opportunity, certification recognition, academic credit, or admission outcome will follow from your use of the Platform.
• Educational, not advisory. Nothing on the Platform is legal, medical, financial, investment, tax, accounting, immigration, mental health, career, employment, admissions, or any other professional advice. Briefs are educational exercises and must not be relied on for real-world decisions.
• Brief content. We don't guarantee the accuracy, currency, completeness, or usefulness of any brief, or that it reflects the actual practices of the Sponsor Company.
• Sponsor conduct. We don't endorse and aren't responsible for the views, products, statements, or hiring practices of any Sponsor Company.
• Third-party services. The Platform integrates with third-party services (Stripe, Google Sign-In, Vercel, Supabase, Sentry, Resend, and Anthropic) and may link to Sponsor sites and school portals. We don't control and aren't responsible for those services, their content, or their privacy and security practices.

Some jurisdictions don't allow certain disclaimers; in those jurisdictions, those disclaimers don't apply to the extent prohibited by law.

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12. Limitation of liability

To the maximum extent permitted by law:

• No indirect damages. CaseCatalyst and its directors, officers, employees, contractors, agents, suppliers, and licensors aren't liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, opportunities, or substitute services, even if we've been advised of the possibility.
• Cap. Our total aggregate liability arising out of or relating to these Terms or the Platform — under any legal theory, whether contract, tort (including negligence), strict liability, or otherwise — won't exceed the greater of (a) the total amount you've paid CaseCatalyst in the twelve (12) months immediately before the event giving rise to the claim, or (b) one hundred U.S. dollars (USD 100).

These limits apply even if a remedy fails of its essential purpose. Some jurisdictions don't allow certain limitations; in those, our liability is limited to the greatest extent permitted. Nothing in this Section limits liability that can't be lawfully limited (such as for fraud or gross negligence).

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13. Indemnity

To the extent permitted by law, you'll indemnify, defend, and hold harmless CaseCatalyst and its affiliates, directors, officers, employees, agents, and Sponsor Companies from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• your use of or activities on the Platform;
• your User Content and any submission you make;
• your violation of these Terms or any applicable law or third-party right (including IP rights); or
• any false or misleading information you provide.

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14. Suspension and termination

14.1 By you

You can stop using the Platform at any time. You can close your account and request deletion of your data via Privacy Policy § 11. Closing doesn't entitle you to a refund except as set out in Section 5.

14.2 By us

We may suspend, restrict, or terminate your access (with or without notice) if we reasonably believe:

• you've breached these Terms;
• you've engaged in fraud, misrepresentation, or harm to others;
• your account has been compromised;
• continued service would expose us to legal, regulatory, or security risk; or
• we're required to do so by law.

14.3 Effect of termination

Sections that by their nature should survive (IP licenses for already-issued certificates, disclaimers, limitations of liability, indemnity, dispute resolution, miscellaneous) survive termination. Already-issued certificates remain valid unless revoked under § 7.6.

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15. Changes

15.1 Platform changes

We may add, change, suspend, or remove Platform features at any time. For material changes that adversely affect you, we'll give reasonable notice where feasible.

15.2 Changes to these Terms

We may update these Terms. For material changes, we'll notify you by email and post a notice on the Platform at least 7 days before they take effect. Continued use after that means acceptance. If you don't agree, stop using the Platform.

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16. Governing law and disputes

16.1 Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods doesn't apply.

16.2 Jurisdiction

Subject to § 16.3, the state and federal courts located in Santa Clara County, California have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Platform, and you and CaseCatalyst each consent to personal jurisdiction and venue in those courts.

16.3 Informal resolution

Before filing any claim, you agree to try to resolve the dispute informally by writing to contact@casecatalyst.org. We'll try to resolve it within 30 days of receipt. If we can't, either party may proceed to formal dispute resolution.

16.4 No class actions

To the extent permitted by law, you and CaseCatalyst agree any dispute will be brought only in your or our individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

16.5 Time limit

Unless prohibited by applicable law, any claim arising out of or relating to these Terms or the Platform must be filed within one (1) year after the cause of action arose; otherwise it is permanently barred.

16.6 Local mandatory rights

Nothing in this Section limits any non-waivable rights you have under the consumer-protection laws of your state or country of residence.

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17. Complaints, reports, and DMCA takedowns

We take complaints seriously. This Section explains how to raise an issue, how we respond, and how to file a Digital Millennium Copyright Act ("DMCA") takedown notice.

17.1 What we handle

• Account problems (login, billing, certificate, deadline issues)
• Trust & safety (harassment, impersonation, certificate forgery, abusive conduct, illegal content)
• IP (DMCA takedown notices, claims of unauthorized use of your work)
• Refunds (in coordination with Section 5)
• Any other complaint about the Platform

For data-protection and privacy requests (access, correction, deletion, opt-out, withdrawal of consent), see the Privacy Policy — same email.

17.2 How to raise a complaint

Email contact@casecatalyst.org with a clear subject line (e.g. "Complaint — [topic]") and: your name and contact details; the email tied to your account (if any); a description of the issue; supporting screenshots, links, or documents; and the outcome you're seeking.

17.3 Response timelines

Type	Acknowledgement	Resolution
General complaint	Within 5 business days	Case-by-case
Trust & safety report	Within 3 business days	Case-by-case; urgent threats addressed faster
DMCA / IP takedown	Within 5 business days	Expeditious removal of clearly infringing content while we investigate
Refund request	Within 3 business days	Within 5–7 business days for approved refunds

If we need more time, we'll say so and give a revised estimate.

17.4 DMCA notices

CaseCatalyst respects intellectual-property rights. If you believe content on the Platform infringes your copyright, you may send a DMCA takedown notice in compliance with 17 U.S.C. § 512(c)(3) to contact@casecatalyst.org (subject: "DMCA Takedown"). The notice must include:

1. A physical or electronic signature of the copyright owner or an authorized representative.
2. Identification of the copyrighted work claimed to have been infringed.
3. Identification of the material claimed to be infringing, with enough detail (including a URL) for us to locate it.
4. Your contact information (mailing address, telephone, and email).
5. A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

Notices missing any of the above may be invalid. Knowingly making material misrepresentations in a DMCA notice can result in liability under 17 U.S.C. § 512(f).

Counter-notification. If your content was removed and you believe in good faith it was removed in error or misidentification, you may file a counter-notice under 17 U.S.C. § 512(g) by emailing contact@casecatalyst.org (subject: "DMCA Counter-Notice") with: your contact information; identification of the removed material and where it appeared; a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; and your consent to the jurisdiction of the federal district court for Santa Clara County, California (or, if you are outside the United States, any judicial district in which CaseCatalyst may be found).

Repeat infringers. Consistent with 17 U.S.C. § 512(i), we will terminate the accounts of users who are repeat infringers in appropriate circumstances.

17.5 Other illegal content

For non-IP illegal content — including child sexual abuse material, credible threats of violence, doxxing, or material in violation of U.S. law — email contact@casecatalyst.org (subject: "Illegal content report"). We may also report such content to law enforcement.

17.6 Escalation

If you aren't satisfied with our response, you may file a complaint with the U.S. Federal Trade Commission at reportfraud.ftc.gov, your state attorney general's office, or any other forum available to you under applicable law. California residents may also contact the California Privacy Protection Agency at cppa.ca.gov regarding privacy matters.

17.7 No retaliation

Raising a good-faith complaint will never, on its own, result in adverse action against your account, your certificates, or your standing on the Platform.

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18. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy, Cookie Policy, and any sponsor or school order form, are the entire agreement between you and CaseCatalyst regarding the Platform.
• Severability. If any provision is unenforceable, the rest stays in force, and the unenforceable provision is modified to the minimum extent necessary to make it enforceable.
• No waiver. Failure to enforce a right isn't a waiver of it.
• Assignment. You may not assign these Terms without our written consent. We may assign in connection with a merger, acquisition, or sale of assets, with notice.
• Notices. We may notify you at the email tied to your account; you should send notices to contact@casecatalyst.org or by mail to CaseCatalyst LLC, 37 Angel Ct, Stanford, CA 94305.
• Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control.
• Relationship. Nothing here creates a partnership, agency, employment, joint venture, or fiduciary relationship between you and CaseCatalyst.
• Headings. For convenience only; they don't affect interpretation.
• Language. The English-language version controls.
• Electronic signatures and communications. You consent to receive communications from us electronically and agree that electronic acceptance has the same legal effect as a handwritten signature.

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19. Contact

• All requests (general, legal, complaints, privacy, security, sponsors, schools, DMCA): contact@casecatalyst.org
• Mailing address: CaseCatalyst LLC, 37 Angel Ct, Stanford, CA 94305, United States

By using the Platform, you acknowledge that you have read, understood, and agree to these Terms.